Try it. Shape it.

Join our pilot and help create a smarter way to support the people you care about.

What's this Pilot
all about?

Spend 60s with our Co-Founder Louis to find out about this Pilot of Relay, our Supporter-GPT.

Add the Relay WebApp to your Phone

A quick how-to explaining how to add the Relay WebApp to your phone's home screen.

Frequently Asked Questions

What is Youmi?

Youmi is a new approach to Mental Health intervention. We support the supporters: friends, family members, and informal carers who are helping someone struggling with their mental health. Because whilst we wait to access services that can help, we (and the people around us) suffer. Our mission is to help you feel more confident, informed, and supported in the way you show up for others

What is the Pilot actually testing?

We’re testing Relay – our Supporter GPT. In plain English, that means an AI you can chat with, built uniquely for you. During onboarding, we use what you share to shape your own version of Relay – so it understands how you show up for others and can offer guidance that actually fits your style. It’s still early in development, so expect a few rough edges, but its goal is simple: to help you feel more confident knowing what to do and what to say when someone you care about is struggling.

How can I be a part of the Pilot?

It’s really simple. Pop in your details above, and you’ll go straight into the onboarding flow. In about ten minutes, we’ll learn what we need to build your personalised Relay. Find somewhere quiet if you can – this is your chance to speak freely, reflect honestly, and help shape something that could change how support works for everyone.
There are only 250 spaces available, so make sure you sign up before we close it.
Any questions? Email pilot@youmisupport.com

What should I do if Relay says something that feels harmful or unsafe?

If you ever feel that Relay has said something harmful, unsafe, or inappropriate, please stop using it immediately and reach out for real-world support. Relay is designed to offer practical, behavioural guidance – not crisis care or emergency help.

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If you or someone you know is in immediate danger, contact emergency services (999 in the UK) or go straight to your nearest A&E department. If you need someone to talk to right now, you can call Samaritans on 116 123 for free, 24/7.

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If Relay ever gives advice or guidance that feels wrong, misleading, or potentially harmful – or even if it just doesn’t sit right with you – please let us know so we can investigate and fix it.

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Email us directly at redflag@youmisupport.com with as much detail as possible, including a short description or screenshot if you can. Every report helps us make Relay safer and more reliable for everyone using it.

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Important: Relay should never replace professional care, crisis services, or clinical guidance. Always trust your instincts and seek immediate help if you’re worried about your own or someone else’s safety.

How do I add my Relay model to my Home Screen?

(iPhone - using Chrome)

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What you’ll need

  • Your unique Relay URL from us – you get this on email from us after you complete onboarding
  • Chrome on your iPhone, iOS 15 or newer

Step-by-step guide:

  1. Open the link we sent you in Chrome on your iPhone.
  2. Tap the Share icon at the top right.
  3. Scroll down to "Add to home screen". It might be hidden behind the 3-dots!
  4. Name it something useful, like “Relay”.
  5. Tap Add. You’ll now see a Relay icon on your Home Screen
  6. Done. Tap the icon any time to jump straight into your model.

If you can’t see “Add to Home Screen”

  • Scroll all the way down and tap Edit Actions
  • Find Add to Home Screen, tap +, then Done
  • Try step 3 again

Still missing? Get in touch: pilot@youmisupport.com 
Watch our short HOW TO video here

Is Youmi a replacement for professional help?

No. Youmi is not a replacement for therapy or clinical support, for either the supporter or the person they’re supporting. It’s designed as a companion tool to help you feel more capable and informed in your role, while encouraging professional help when needed.

How can I stay updated on Youmi’s progress?

You can sign up for our newsletter here  or follow us on social media to hear about our latest updates, pilot opportunities, and future launch announcements.

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How does Youmi handle privacy and data?

Your privacy and trust are extremely important to us. Any information you share with Youmi is treated with care and stored securely, in line with ethical research and data protection standards. We do not sell your personal data to anyone. We will only process your information based on your explicit consent. On request, we can delete all of your data. See our full Privacy Policy and Terms of Service.