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(we’d love to hear it)

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Our supporters

Frequently Asked Questions

What is Youmi?

Youmi is a new approach to Mental Health intervention. We support the supporters: friends, family members, and informal carers who are helping someone struggling with their mental health. Because whilst we wait to access services that can help, we (and the people around us) suffer. Our mission is to help you feel more confident, informed, and supported in the way you show up for others

How can I access Youmi?

Youmi is currently in development and not yet publicly available. Right now, Youmi can only be accessed through our pilot study. If you’d like to be one of the first to try Youmi and help us improve it, please get in touch at hello@youmisupport.com.

Who is Youmi for?

Youmi is for anyone who wants to better support a friend, family member, partner, or colleague who is struggling with their mental health. You don’t need to be a professional. Youmi is here to help everyday supporters, like you... and me.

How does Youmi work?

Youmi’s ecosystem includes (even pre-launch!) loads of different solutions. Different to most other mental heath interventions available today, they are, when we have enough information, all built uniquely around you. By learning a little about who you are as a supporter, the person you’re supporting, and the context you’re both in, Youmi tailors the guidance, resources, and reflections it provides. This means you receive insights that are relevant, evidence-based, and personalised, helping you feel more confident and capable in your role as a supporter.

Can I collaborate with Youmi?

Yes! We’re always looking to partner with supporters, universities, researchers, and mental health organisations who share our vision of supporting supporters. If you’re interested in collaborating or exploring a research partnership, please reach out to our team here  or email us at hello@youmisupport.com.

Is Youmi a replacement for professional help?

No. Youmi is not a replacement for therapy or clinical support, for either the supporter or the person they’re supporting. It’s designed as a companion tool to help you feel more capable and informed in your role, while encouraging professional help when needed.

How can I stay updated on Youmi’s progress?

You can sign up for our newsletter here  or follow us on social media to hear about our latest updates, pilot opportunities, and future launch announcements.

How does Youmi handle privacy and data?

Your privacy and trust are extremely important to us. Any information you share with Youmi is treated with care and stored securely, in line with ethical research and data protection standards. We do not sell your personal data to anyone. We will only process your information based on your explicit consent. On request, we can delete all of your data. See our full Privacy Policy and Terms of Service.

When will Youmi be available to the public?

We’re currently testing and refining Youmi through pilot studies. The insights from these pilots will help us shape the best possible experience before our wider release. Stay tuned for updates as we move toward launch - 2026 is a big year!