For parents and carers

Support for you, whilst you support them

We work directly with schools to deliver our developing interventions to parents - to support them as their children grow up.

Two ways we support you

A parent’s WhatsApp chat with the Youmi Coach about their daughter
The Youmi Coach

A private space, in your WhatsApp

An AI coach, day or night, free through schools we work with.

  • What to say when you’re out of ideas.
  • What to do next when they need you most.
  • A space to reflect on what’s happened and plan for next time.

18+. Only for parents and carers supporting a pupil at a school we work with. Start with the link or QR code from your school.

Two people talking across a table
Youmi Experts

A qualified person, in your corner

Private sessions with our partners, paid for by you.

  • Support for you, when supporting someone is wearing you down.
  • Answers and reassurance that only a professional can give.
  • Practical help with planning, priorities and talking it through at home.

Experts is for you, the supporter, not the person you support.

What supporters tell us

93%

of our first 100 users noticed an improvement in their own ability to support the person they care about.

It feels like there is someone holding your hand

Carol, parent, January 2026

We’re early, and honest about that: these are signals, not proof.

Why you can trust Youmi

Safeguarding and privacy

Private from your school, and safeguarding comes first.

Private from your school: Your school does not read your conversations, and is not told who has signed up.

Safeguarding comes first: We only tell your school if there is a safeguarding concern.

Your conversations: We don’t use them to train any AI model, and nor does our AI provider. We improve the Coach using anonymised data only.

How long we keep them: We delete conversation content 12 months after your last activity. A small number of records are kept longer, such as the record of a safeguarding disclosure.

Not therapy: The Coach is not therapy. It is new and still improving.

Youmi is provided by Youmi Support Ltd, not by your school. Read our privacy policy, including how we use AI.

Clinical expertise

Who leads it: Dr Georgie Gnan, our co-founder, leads our clinical and safeguarding team.

The right standards: We’re building Youmi to medical device standards, towards Class I registration with the MHRA and to meet NHS DTAC.

Our team and research partners

Co-founded by a doctoral researcher in mental health interventions and Visiting Research Fellow in the AI in Mental Health Lab at King’s College London, with a Clinical Lead on the team.

Our university research partners

University of Glasgow logoKing’s College London logoUniversity of Birmingham logoUniversity of Bristol logo

Each runs its own research projects and takes its own consent. We supply no data to them.

Bring Youmi to your school

We reach parents and carers through their school.

Tell us the school and we’ll contact them. We don’t ask for your name.

Thank you. We’ll contact the school. We don’t have your name, so we can’t tell them it was you.

That didn’t send. Please try again, or email hello@youmisupport.com.

Get in touch