Support for you, whilst you support them
We work directly with schools to deliver our developing interventions to parents - to support them as their children grow up.
Two ways we support you

A private space, in your WhatsApp
- What to say when you’re out of ideas.
- What to do next when they need you most.
- A space to reflect on what’s happened and plan for next time.
18+. Only for parents and carers supporting a pupil at a school we work with. Start with the link or QR code from your school.

A qualified person, in your corner
- Support for you, when supporting someone is wearing you down.
- Answers and reassurance that only a professional can give.
- Practical help with planning, priorities and talking it through at home.
Experts is for you, the supporter, not the person you support.
What supporters tell us
of our first 100 users noticed an improvement in their own ability to support the person they care about.
It feels like there is someone holding your hand
We’re early, and honest about that: these are signals, not proof.
Why you can trust Youmi
Safeguarding and privacy
Private from your school, and safeguarding comes first.
Private from your school: Your school does not read your conversations, and is not told who has signed up.
Safeguarding comes first: We only tell your school if there is a safeguarding concern.
Your conversations: We don’t use them to train any AI model, and nor does our AI provider. We improve the Coach using anonymised data only.
How long we keep them: We delete conversation content 12 months after your last activity. A small number of records are kept longer, such as the record of a safeguarding disclosure.
Not therapy: The Coach is not therapy. It is new and still improving.
Youmi is provided by Youmi Support Ltd, not by your school. Read our privacy policy, including how we use AI.
Clinical expertise
Who leads it: Dr Georgie Gnan, our co-founder, leads our clinical and safeguarding team.
The right standards: We’re building Youmi to medical device standards, towards Class I registration with the MHRA and to meet NHS DTAC.
Our team and research partners
Co-founded by a doctoral researcher in mental health interventions and Visiting Research Fellow in the AI in Mental Health Lab at King’s College London, with a Clinical Lead on the team.
Our university research partners




Each runs its own research projects and takes its own consent. We supply no data to them.
Bring Youmi to your school
We reach parents and carers through their school.
Tell us the school and we’ll contact them. We don’t ask for your name.
Thank you. We’ll contact the school. We don’t have your name, so we can’t tell them it was you.
That didn’t send. Please try again, or email hello@youmisupport.com.